Our products are typically shipped within 5-8 business days depending on the shipping method chosen at checkout. You will receive a tracking number once your order has been processed and shipped. This could be anywhere from 1-2 days before your order is due to be delivered. During holidays, inclement weather, and big sales shipping may take a little longer but all customers will be notified of any delays. ALL OF OUR ORDERS ARE SENT WITHOUT SIGNATURE UNLESS REQUESTED BY THE CUSTOMER. Please leave a note if you require a signature. We will not be held responsible for packages with confirmed delivery status. FOR OUR OVERSEAS CUSTOMERS PLEASE NOTE YOU ARE RESPONSIBLE FOR ANY ADDITIONAL CUSTOMS IN ORDER TO CLEAR YOUR ITEMS.
Due to the nature of our business we only accept exchanges within 14 days of receiving it. All products MUST be returned in original packaging. If product has been tampered with such as bent, torn, or ripped all refund guarantees will be voided. To process a return, please email firstname.lastname@example.org with the reason for your refund request & your order number so that we may provide you with our return information.
Thanks again for choosing Keishan Scott Ministries!